Frequently Asked Questions

Everything you need to know about shopping with FixionTools.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.

What is your return policy?

We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please note that sale items are final sale.

How do I determine my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts to ensure the perfect fit for each garment.

Which payment methods do you accept?

FixionTools accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my order after it has shipped?

Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.